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Owner Services - Services

Full Service Property Management

We provide the following personalized services to ensure all of our clients have a Great Experience with these benefits:

Acquisition: For Rent or For Sale
  • Free Property Management & Sales consultation
  • Provide Realistic & Competitive Fair-Market Rental & Sale via email
  • Follow up In person or phone meeting at no obligation to determine if Property Management is suitable for your property
  • Pre-Acquisition Inspection & suggestions to bring the property to rentable condition
  • Free estimates for repairs by our license vendors
  • Discuss Lease, Property Management & Internet Marketing Strategies for your property
Marketing:
  • Provided creative Advertising & Marketing
  • Prescreen each prospect/consultation Service
  • Provide ongoing marketing activities & suggestions
  • Collaborate with Real Estate Agencies to ensure full property exposure
  • Schedule appointments to show your property to prospective Tenants
  • Appropriate Tenant, selection: screening/verification process
  • Credit Check with FICO Score
  • Rental History
  • Employment Verification
  • National Eviction Check
  • Email owner for Acceptance or denial decision
  • Negotiation Lease & Execution Services
Lease Administration:
  • Aggressive Lease administration
  • First Month's Rent & Security Deposit Collection
  • Detail Property Inspection Report with Pictures
  • Administer up to Date Document Package
  • Review & Negotiate Annual Lease Renewals
  • Enforce & Established Tenant Rules and Regulations
  • Annual Safety & Preventive Inspection Report w/Pictures
  • Rent Collection and timely processing
  • Provide high quality "Digital" photographs of all available rentals on the internet and our website
Maintenance:
  • Supervise Capitol Maintenance & Repairs
  • Negotiate vendors For Best Rates
  • Pay Maintenance & Repair Invoices from Owner Account
  • Oversee Annual State-Mandated Smoke Detector Inspection & Certifications
  • Property Manager personally handles emergencies 24 hour/ 7 days a week
  • We use Reliable, Licensed and Insured contractors
Accounting:
  • Electronically Deposit Owners Monthly Proceeds directly into owner's Bank account
  • Provide Annual Statements & EOY 1099's
  • Complete Security Deposit Adjudication
  • Professional Financial Management and Accounting Reports
  • Provide easy-to-read online computerized monthly Financial Owner statements/reports via Owner Portal
  • Owner access to online portals-Documents etc.
Tenancy/Legal:
  • Liaison between tenant and Landlord
  • Mediate Tenant Issues & Concerns
  • Facilitate Civil Action/Unlawful Detainer Evictions/Collections against Tenants when Necessary-Using Attorney
  • Administer Property Management under the Virginia Residential Landlord/Tenant Laws (VRLTA)...
  • Fair Housing Practices
Professional:
  • Assist With Owner Insurance Claims
  • Personalized Full-Service Owner & Property Management
  • Professional and Friendly staff
  • Provide effective Email Communications
  • Offer flexible Weekends and after hours Appointments
  • Annual Update to owners on Legislation policies: The VRLTA
We do have a reputation for managing exceptional properties; realtors/agents from other companies seek out our rentals as our rentals are characteristically in excellent condition.

Lease Only Services:
We understand all homeowners/landlords have different approaches to handling their properties, so we have expanded our services to work with Landlords who need help in finding a qualified tenant and will manage their owned rental property.

Through our lease only service we will do the following For a Reasonable Fee:
  • Site Inspection: We conduct a site inspection to evaluate the property needs, before listing your home for rent this inspection is to determine if the property is in “market ready” condition and make recommendations for any necessary repairs.
  • Internet Advertising Marketing: We will perform a detailed analysis of competitive rents in your neighborhood and suggest rental prices for your property. We will advertise your property “For Rent” using the Metropolitan Regional Information Services MRIS/Multiple Listing Services “MLS” and on our website that filters on Zillow.com and Trulia .com etc. We also will list the property on the www.ahrn.com this is a free military website
  • Property Photos: We will include in our advertisement, interior and exterior digital pictures of the property along with an attractive description of amenities, features and owner objective.
  • Lockbox/Sign: We will place a lockbox on your property at the front of your door so the house is easily accessed to agents. Only realtors/agents have access to these lockbox by electronic key control. We will also place a FOR RENT sign in the yard.
  • Property Showings: We will provide flexible property exposure through scheduled appointments. We monitor the marketing activities and provide you with frequent market updates, and changes, in addition to a revised marketing analysis if need be.
  • Our Reputation: We do have a reputation for leasing and managing exceptional properties, realtors/agents from other companies seek out our rentals as our rentals are characteristically in better condition and cleaner than most others on the market. A home that doesn't rent quickly may be overpriced or may need some painting or cleaning. The greatest cost in renting residential property is normally VACANCY; therefore, we endeavor to avoid that situation. We will also update you on the marketing activities and suggest rent adjustment accordingly. Note all utilities, and maintenance of the property interior and exterior will need to be maintained during this time.
  • Tenant Screening: We qualifying perspective tenants this involve a credit check employment verification, and rental/mortgage reference, Further, we will evaluate any additional risks associated with a prospective tenants. These would likely include such issues as frequent job changes, high credit balances, pets, etc.
  • Presenting the Application to you for Acceptance: Once our application process and review are completed we will present our finding and our recommendation's to you to make the final decision. This is usually done by email or phone and must be documented on file.
  • Fair Housing: Realtor®Equal Housing Under the Fair Housing Code: we cannot and will not discriminate against any applicant that falls under a protected class: this includes but is not limited to race, color, sex, national origin, religion, handicap, or elderliness.
  • Section8: we also work with the VHDA housing program with the Central Virginia Housing Coalition and suggest that Landlords consider section 8 rentals. This is a federal assisted program and is a guaranteed rent income, the housing office will conduct an onsite inspection to ensure the property meet compliance from a Federal housing standpoint, and if any items are found in need of repair they will let you know.
  • Pet/s: All pets are case by case should you allow a tenant to have a pet you may charge a pet deposit or you may negotiate a non-refundable pet fee. NOTE A Service animals is not a pet and does not require a fee.
  • Security Deposit: We will collect the security deposit please note this is equal to one month's rent, in cases where credit is weak; owners may accept up to two months' allowed by statue.
  • Move in Inspection: The tenant will be given a move in inspection form to fill out and return to you within 5days of occupancy.
  • Lease: The lease is a legal contract between you and your tenant. We will prepare the lease for you and the tenant and meet with tenant to sign off on the lease and to collect the funds and security deposit
  • Keys: We request a minimum of one (1) set of keys be given to the tenant If garage is present we ask that the key control be left in the kitchen cabinet along with any other home information you wish to provide your tenants i.e. HOA documents/Warranty information etc.
You will receive:
  • A copy of the Signed Lease Agreement along with the
  • Security Deposit and the
  • Prorated rent or first month rent from your tenant.
  • Tenant confirmation on Utility Connection
  • Tenants copy of Renters Insurance
****Then property is now turned over to you for management and you will compensate us for the tenant's procurement or leasing fee.

We look forward to helping you with this service.